The President of the Serbian Chamber of Commerce (PKS), Marko Čadež, has outlined the main work plan for the chamber in 2025, emphasizing its reorganization with a focus on professionalism, efficiency and the integration of new technologies such as artificial intelligence. The plan, presented at the joint session of the PKS Assembly and Board of Directors, aims to streamline operations, improve communication, and enhance service offerings for members.
Čadež stressed that the chamber must adopt a more proactive approach in addressing the needs of its members, with a focus on providing services that are essential for business growth. This includes better infrastructure organization and recognizing the specific requirements of different sectors. To achieve this, PKS plans to implement automation and technology for better interaction with members, offer tools and services tailored to various business groups and support industries in raising their technological capabilities.
Key strategic projects for 2025 include the development of a Digital Catalog of Exporters, which aims to increase the visibility and success of Serbian exporters. The chamber also plans to promote trusted Cloud services, create a Marketplace for domestic products, and build AI-driven knowledge bases and Intelligent Alliances. Further initiatives include the digitization of CRM systems, systematizing communication with members, and automating the process of membership fee assessments.
Čadež emphasized that the goal of these changes is to place members at the center of the chamber’s activities, modernize and simplify its operations, reduce bureaucracy, and improve efficiency. He also noted that PKS has the expertise and capacity to become a more effective and responsive service provider, ultimately enhancing the chamber’s role in strengthening Serbia’s economic position.
The session of the Assembly began with a minute of silence in honor of Miodrag Kostić, the late owner of MK Group.
